Dear Guest,
we are very pleased to welcome you! We at Rental Hero would like to thank you for choosing us for your holiday, and we would like to remind you that we are available for all your concerns during your stay. We will do everything to make your stay unforgettable!
Every corner of the accommodation has been carefully furnished and designed so that you feel comfortable, relaxed, and completely carefree.
We hope you enjoy the sun, the sea, and the tranquility of Los Alcázares as much as we enjoyed preparing this place for you.
Your Rental Hero Team
For arrivals after 18:00, check-in is possible via a key box. Depending on the accommodation, this is located directly at the accommodation or at our nearby office.. https://maps.app.goo.gl/sX7gFd4ruYCyPx1t8
Our reception hours are Monday to Sunday from 10:00 to 20:00.
We will send you the access code on the day of arrival, as soon as the online check-in is completed..
An early check-in before 15:00 or a personal late check-in after 18:00 is possible depending on availability and costs €30.00 each.
Please check upon your arrival that everything is in order. If you notice anything unusual, please notify us immediately.
A late check-out after 12:00 is possible depending on availability and costs €30.00 each time.
Before you depart, we kindly ask you to:
- turn off the air conditioning and all lights.
- Do not leave any rubbish or food scraps (you can find the rubbish bins on the main road).
- Make sure to securely close doors and windows.
- Leave the keys in the accommodation.
In our welcome flyer, you will find a QR code that you can scan to access our network directly. If you have any issues, please feel free to contact us at any time.
NETWORK:
grupoberlin_guests OR rentalhero_guests
PASSWORD:
WeLoveOurGuests-2023 (please write it exactly like this)
Contents:
- Non-smoking policy
- Pets
- Parties/events
- Quiet hours
- Maximum number of guests
- Handling of furniture and equipment
- Visit from external persons
- Pool or community rules
EMERGENCY NUMBERS:
- Emergency: 112
- Urgent: 061
- Local Police: 091
- Civil Protection: +34 968 12 89 21
- Civil Guard: +34 062
- Fire Brigade: +34 968 171782
- Taxi los Alcázares: +34 968 574105
- Bus (Cartagena-Murcia): +34 686 492165
RECEPTION
- Telefon/Whatsapp +34 671 044 587 (täglich von 10:00 Uhr bis 18:00 Uhr erreichbar)
- E-Mail: booking@rental-heroes.com (available 24h)
FIRST AID KIT & FIRE EXTINGUISHER
- Please remember that there is a first aid kit in the house near the television.
- There is also a fire extinguisher near the kitchen in case of an accident.
KEY LOSS OR LOCKED OUT
- If you have locked yourself out, please contact us. We will then unlock your accommodation.Cost: €30.00. In the case of a lost key, we charge a flat fee of €75.00.
Restaurants:
- Supermarkets
- Bakeries
- Restaurants
- Cafés
- Beaches / attractions
- Shopping
- Markets
- Activities with children
- Excursions
- Nightlife
- Public transport
- Parking spaces nearby
- Interim cleaning
- Fresh towels
- Cot
- Airport transfer
- Late check-out
- Luggage storage
- Concierge service
- Restaurant reservations
- Tours and excursions
- Car rental service
Thank you for your stay
We sincerely hope that your stay was comfortable, pleasant, and full of beautiful moments.
We at Rental Hero are pleased that we could accompany you during your holiday and wish you to take the most beautiful memories of Los Alcázares with you. We would be happy to welcome you back in the future. As a thank you, we offer you a special discount of
10% on your next stay when you book directly with us.
https://grupoberlin.bookonline.pro/en/properties/95346?unidades=1&filter_zone=1
If you enjoyed your stay, we invite you to leave a positive review
on Google or the portal where you made your booking – your opinion helps us greatly to improve further and become known to other travellers.
https://g.page/r/CQ2bi5gccfxREAE/review
Thank you for visiting us and being part of the
Rental Hero family!
Write here …