We are pleased to have you as our guest. To make your stay as pleasant and uncomplicated as possible, we have put together this guest guide. Here you will find all the important information regarding arrival, check-in, amenities, house rules, surroundings, and useful tips for your stay.
Welcome to your accommodation – your personal guest guide
Damit eine Karte eingebettet werden kann, muss eine Adresse angegeben werden
Contents:
- Earliest check-in time
- Key handover or self-check-in
- Code for key box or smart lock, if relevant
- Where the entrance is located
- What guests should note upon arrival
- Contact for problems
Latest check-out time
Where the key should be left
Waste disposal
Dishwasher
Close windows
Turn off lights and air conditioning/heating
Bedding/towels, if relevant
Wi-Fi name
Wi-Fi password
Notes on smart TV, streaming, speakers, workspace
Router location in case of problems
Short troubleshooting note
Contents:
- Kitchen
- Coffee machine
- Washing machine
- Air conditioning/heating
- Safe
- Baby cot/high chair
- Balcony/terrace
- Pool/garden/common areas
- Bedding and towels
- Cleaning supplies
Contents:
- Non-smoking policy
- Pets
- Parties/events
- Quiet hours
- Maximum number of guests
- Handling of furniture and equipment
- Visit from external persons
- Pool or community rules
Contents:
- Emergency numbers
- Address for emergency services/taxi
- Nearest pharmacy
- Nearest hospital
- Doctor / on-call service
- Fire extinguisher
- First aid kit
- Fuse box
- Main water valve
- Behaviour in case of power failure, water damage or lost keys
Contents:
- Where are the waste containers?
- Which colour for which waste?
- Collection times, if relevant
- Glass container
- Deposit bottles
- Energy saving tips
- Water consumption
- Use air conditioning sensibly
Contents:
- Supermarkets
- Bakeries
- Restaurants
- Cafés
- Beaches / attractions
- Shopping
- Markets
- Activities with children
- Excursions
- Nightlife
- Public transport
- Parking spaces nearby
Contents:
- Interim cleaning
- Fresh towels
- Cot
- Airport transfer
- Late check-out
- Luggage storage
- Concierge service
- Restaurant reservations
- Tours and excursions
- Car rental service
- Contents as FAQ:
- What to do if the Wi-Fi is not working?
- What to do in case of a power outage?
- How does the air conditioning work?
- Where can I find extra blankets?
- What should I do if I am locked out?
- Can I check in early?
- Can I check out late?
- Where do I dispose of the rubbish?
- Can visitors come?
- Contents as FAQ:
- What to do if the Wi-Fi is not working?
- What to do in case of a power outage?
- How does the air conditioning work?
- Where can I find extra blankets?
- What should I do if I am locked out?
- Can I check in early?
- Can I check out late?
- Where do I dispose of the rubbish?
- Can visitors come?
- Contents as FAQ:
- What to do if the Wi-Fi is not working?
- What to do in case of a power outage?
- How does the air conditioning work?
- Where can I find extra blankets?
- What should I do if I am locked out?
- Can I check in early?
- Can I check out late?
- Where do I dispose of the rubbish?
- Can visitors come?